Our Repair Process

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Empire’s collision repair process involves an auto body repair estimate, the auto body repair, a refinish, the reassembly, a detail, and the final inspection. To learn more about our process, take a look at our process map.

Auto Body Repair Estimate & Repair Plan

  • The extent of the damage is determined
  • The frame damage is assessed
  • The collision repair plan is complete
  • Parts are ordered
  • Client is informed of the collision repair timeline

Repair

  • Vehicle is disassembled & re-inspected
  • New panels are prepared & installed
  • Vehicle is chemically cleaned, primed & blocked for work
  • Any structural & body repairs are completed
  • New body parts are fit & finished

Refinish & Reassembly

  • The vehicle is prepped, wrapped and paint colours are matched
  • Technicians assemble the remaining parts of the vehicle

Details & Final Inspection

  • Car gets cleaned inside and out, and a quality control checklist is signed
  • Final inspection is performed by the appraiser and production manager

Our Edmonton collision services can be found at multiple locations. Our South location has a dedicated production manager and both our South and West locations have a collision repair team that includes appraisers, paint technicians, body technicians, parts people, and customer service representatives. To learn more about collision repair at Empire, please contact us.

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Drive-In Appraisal Area

Empire Collision’s South location has a drive-in appraisal area where customers can be on-hand during the auto collision estimate process.

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Repair Area

Our auto collision repair steps are overseen by a production manager as your vehicle is disassembled, painted, and then put back together. Our body technicians are equipped with the latest technologies, all of which are warranty-approved OEM recommended equipment (meaning your dealership warranty will still apply).

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Waterbourne Paint

Empire Collision uses BASF waterbourne paint that is environmentally friendly. Our suppliers are also OEM suppliers, so car paints will always be matched to your original factory colour.

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